I seem to always run into problems when attempting to update my iPhone software through iTunes. I’d get through downloading the file and then when iTunes starts to process the download it would give an error about network connection timed out. It’s kind of a curious error because as far as I could tell it had already download the update. I had a hunch that what iTunes is doing at that point is making another network query to validate the install and that connection was for some reason being blocked by my firewall which is Kaspersky. So I proceeded to shutdown everything but iTunes and went into Kaspersky to pause my protection and voila – the update downloads and proceeds just fine. Once it got to the point where it was actually updating the software on the iPhone I re-enabled Kaspersky and the update went through without a hitch.
I actually seem to remember having this same exact problem on the prior iOS update and not that I think about it, it seems that I had to disable the firewall to get that one through as well.
In general I’m pretty happy with Kaspersky but like just about all Windows anti-virus/firewall software I’ve tried the false negatives are a bit annoying. And I really wish it would offer more insight into exactly what it was doing.
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